Prices and payment
All prices include the applicable VAT. We accept PayPal, credit or debit card, Apple Pay, Google Pay and PayPal's pay later. All payments are processed by PayPal. The order is confirmed once we receive payment.
Pre-orders
- We only pre-sell stock we have already ordered from our distributor.
- The date shown on the product page is an estimate and depends on the distributor and the manufacturer.
- You can cancel a pre-order at any time before it ships and we refund you in full.
- If delivery is delayed more than 30 days beyond the published date, we will let you choose between waiting or getting a refund.
- If the distributor ends up allocating us fewer units than we had confirmed, we serve them in order of reservation and refund in full anyone we cannot serve, telling them by email.
Shipping
España peninsular y Baleares 4,50 € (gratis a partir de 100 €); Canarias, Ceuta y Melilla 8 € (sin envío gratis y con posibles impuestos y gastos de aduana en destino, a cargo del cliente); Europa 9 € y Estados Unidos 25 € hasta 2 kg, 30 € hasta 5 kg y 50 € a partir de ahí. Los plazos publicados son orientativos y empiezan cuando el pedido sale del almacén. Plazo máximo legal de entrega: 30 días desde la confirmación del pedido, salvo fecha pactada distinta en preventas.
Withdrawal and returns
You have 14 calendar days from delivery to withdraw. The product must be sealed and unopened. Once the return is approved, the refund is made to the same payment method and reaches the customer's account in 2 to 5 working days.